Find the Answer Before You Need to Ask
This FAQ exists because we'd rather you get an answer in thirty seconds than wait for a chat reply. Every question here came from real account holders — things people asked before their first deposit, right after a withdrawal request, or when they weren't sure if their state qualified. If your question isn't listed, our live chat channel connects you with someone
who can pull up your account directly. Payments are the biggest topic: PayPal and Venmo work like any wallet-to-wallet transfer, and Play+ is a prepaid card you load once and use across the lobby. Verification is a one-time step tied to your account, not to every transaction. Eligibility depends on state law — access is available where local law permits, and we
check that at account creation. Players in Los Angeles and across other eligible states go through the same setup flow, so the answers here apply broadly.
- PayPal
- Venmo
- Play+
- Live Chat Support